Protect Security Systems
Southampton

Protect Security Systems SouthamptonProtect Security Systems SouthamptonProtect Security Systems Southampton

Protect Security Systems
Southampton

Protect Security Systems SouthamptonProtect Security Systems SouthamptonProtect Security Systems Southampton
  • Security System Solutions
  • Intruder Alarms
  • CCTV
  • Intercoms & Door Entry
  • Wi-Fi - Network Solutions
  • Maintenance
  • Contact Us
  • Areas Covered
    • Southampton
    • Lymington - New Forest
    • Hythe - Waterside
    • Romsey - Test Valley
    • Eastleigh
    • Winchester
    • Salisbury
  • Livestock Monitoring
  • Ajax Alarm Devices
  • Terms & Conditions
  • More
    • Security System Solutions
    • Intruder Alarms
    • CCTV
    • Intercoms & Door Entry
    • Wi-Fi - Network Solutions
    • Maintenance
    • Contact Us
    • Areas Covered
      • Southampton
      • Lymington - New Forest
      • Hythe - Waterside
      • Romsey - Test Valley
      • Eastleigh
      • Winchester
      • Salisbury
    • Livestock Monitoring
    • Ajax Alarm Devices
    • Terms & Conditions
  • Security System Solutions
  • Intruder Alarms
  • CCTV
  • Intercoms & Door Entry
  • Wi-Fi - Network Solutions
  • Maintenance
  • Contact Us
  • Areas Covered
    • Southampton
    • Lymington - New Forest
    • Hythe - Waterside
    • Romsey - Test Valley
    • Eastleigh
    • Winchester
    • Salisbury
  • Livestock Monitoring
  • Ajax Alarm Devices
  • Terms & Conditions

Terms & Conditions

1. Introduction

Welcome to Protect Security Systems. These Terms and Conditions govern your use of our website and our services.

By accessing this website or using our services, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use this website.

Protect Security Systems is a UK-based provider of security system installation and related services including but not limited to:

  • Intruder alarms
  • CCTV systems
  • Intercom systems
  • Smart doorbells
  • Network and connectivity solutions (including Starlink installations)
  • Maintenance and servicing

2. Use of Website

You agree to use this website lawfully and not:

  • For any fraudulent or unlawful purpose
  • To transmit malicious software or harmful material
  • To attempt unauthorised access to our systems
  • To copy or reproduce website content without permission

All content on this website (text, images, branding, logos) is the property of Protect Security Systems unless otherwise stated and may not be reproduced without written consent.

3. Quotations & Pricing **Updated 10/2025**

  • All quotations are valid for 30 days unless otherwise stated.
  • Quotes are based on information provided at the time and may change if site conditions differ.
  • Additional works not included in the original quotation will be chargeable.
  • Prices are subject to VAT where applicable.

We reserve the right to amend pricing due to material cost increases or changes in scope.

4. Bookings & Payments

  • A deposit may be required to secure installation dates.
  • Final payment is due upon completion unless agreed otherwise in writing.
  • Late payments may incur additional charges.
  • We reserve the right to suspend services for unpaid invoices.

Ownership of equipment remains with Protect Security Systems until payment is received in full.

5. Installation & Access **Updated 01/2025**

The customer agrees to:

  • Provide safe and reasonable access to the property
  • Ensure mains power, internet (where required) and facilities are available.
  • Inform us of any known hazards (e.g. asbestos, unsafe structures)

We are not responsible for delays caused by restricted access, structural issues, or third-party contractors.

Where cabling is required in existing buildings, some minor cosmetic disruption may occur. While reasonable care is taken, full cosmetic reinstatement (e.g. plastering, decorating) is not included unless specified.

6. Third-Party Equipment & Compatibility

Where installation or system functionality relies on third-party equipment, services, or infrastructure not supplied by Protect Security Systems (including but not limited to routers, internet service providers, network switches, gate motors, existing cabling, third-party apps, cloud services, or customer-supplied hardware), the following applies:

  • Protect Security Systems is not responsible for the performance, reliability, compatibility, or failure of third-party products or services.
  • If third-party equipment fails during installation and prevents full commissioning of the system, additional visits may be chargeable.
  • If third-party equipment fails after installation and affects system functionality (including remote access, notifications, recording, integrations, or automation), this shall not be considered a fault of the installed system.
  • Any fault-finding, reconfiguration, or return visits required due to third-party failures will be chargeable at the standard labour rate.
  • We do not guarantee compatibility with existing customer equipment unless explicitly stated in writing.

 **Amended 08/2025** Where necessary, we may recommend replacement of incompatible or faulty third-party equipment at additional cost.

7. Maintenance & Servicing **Updated 01/2023**

Maintenance agreements (if applicable):

  • Must be paid annually in advance unless agreed otherwise
  • Cover only the equipment installed by Protect Security Systems
  • Do not include damage caused by misuse, vandalism, power surges, or third-party interference

Call-outs outside of maintenance agreements are chargeable.

8. Warranty **Updated 01/2023**

  • Equipment supplied is covered by manufacturer warranty (typically 12–36 months depending on product).
  • Installation workmanship is covered for 12 months unless stated otherwise.
  • Warranty does not cover accidental damage, tampering, environmental damage, or unauthorised modifications.

Warranty is void if systems are altered by third parties.

9. Limitation of Liability

Protect Security Systems provides security systems designed to reduce risk. However:

  • No security system guarantees prevention of theft, damage, or intrusion.
  • We are not liable for loss, theft, injury, or consequential damages arising from system failure, misuse, or tampering.
  • Our liability is limited to the total amount paid for the installation in question.

Nothing in these Terms excludes liability for death or personal injury caused by negligence or where prohibited by law.

10. Cancellation & Refunds

Consumers have the right to cancel in accordance with the Consumer Contracts Regulations 2013.

  • If work has commenced at your request within the 14-day cooling-off period, reasonable charges will apply for work completed.
  • Deposits may be non-refundable where equipment has been specially ordered.

Business-to-business contracts may not include cancellation rights unless agreed in writing.

11. Data Protection

We process personal data in accordance with UK GDPR and the Data Protection Act 2018.

For full details, please refer to our Privacy Policy.

We do not sell customer data to third parties.

12. Website Accuracy

While we make reasonable efforts to ensure website content is accurate, we do not guarantee:

  • That all information is up to date
  • That product specifications will not change
  • That the website will always be available or error-free

13. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content, policies, or availability.

14. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Updated versions will be posted on this page with a revised “Last Updated” date.

  • Security System Solutions
  • Intruder Alarms
  • CCTV
  • Intercoms & Door Entry
  • Wi-Fi - Network Solutions
  • Maintenance
  • Contact Us
  • Southampton
  • Lymington - New Forest
  • Hythe - Waterside
  • Romsey - Test Valley
  • Eastleigh
  • Winchester
  • Salisbury
  • Livestock Monitoring
  • Terms & Conditions

39 Shraveshill Close, Totton, Southampton, SO40 2FH, United Kingdom

Telephone - 02382 544 064

Email - Adrian@protectsecuritysystems.co.uk

Copyright © 2022 Protect Security Systems - All Rights Reserved.


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